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About Us


Being a hosting customer can be a hard thing - you often have to deal with network outages and an atrocious and sluggish customer care service. To top it off, you have to log at least in 2 administration dashboards to administer your domains, billing transactions and your site itself. When we started MyInstantHost, we wanted to change all that.

A Trailblazing Approach to Hosting

The Control Panel is the part of the web hosting platform that the customers actually see. And 90 percent of the hosting distributors out there employ one and the very same Control Panel - cPanel. We, however, find cPanel to be antiquated and difficult to use - it simply obstructs our work. This is why we decided to employ a different Control Panel - the Hepsia web hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site management options, so you can administer all aspects of your Internet presence from one location. Moreover, it has a drag 'n' drop File Manager, so you won't need to resort to a third-party FTP client. Our tests have proven that the Hepsia Control Panel works 3 times as fast as other web hosting Control Panels! We have also prepared a hosting Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel functions.

A Reliable Web Hosting Service

Your web site needs to be visible online. This is the reason why we rely on powerful hosting servers driven by the proven mix of Linux and Apache. We are also partnering with 4 state-of-the-art datacenters where you can host your websites. This permits us to offer a 99.9% server uptime guarantee.

A User-Focused Approach

Last, but most definitely not least - we are there for you! We have Live Chat techs who are there to answer all your pre-sale queries and to help you settle small technical problems. We have an exceptional-quality 24x7 customer care service. We offer a 1-hour response time guarantee, but in the majority of instances our customer support team members respond to trouble tickets within twenty minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 285629

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com