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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will show up. It offers in-depth information about all the operations that you can carry out on the given page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast array of how-to video clips illustrating how to work with our Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you searching for, take a glance at our extensive FAQ database, which includes questions asked by actual customers and offers practical solutions. We frequently "revamp" our FAQ section with new questions & answers so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can touch base with our excellent team of customer service technicians available 24x7 and eager to help you with any problem. Each support ticket you submit will be answered in less than sixty minutes (the average response time being about 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 285629

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com